Terms and Conditions

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1. Product Quality

All our products are made from naturally sourced ingredients and processed with care.

We ensure purity, hygiene, and safety during manufacturing and packing.

Colour, texture, or aroma may slightly vary due to the natural origin of raw materials.

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2. Usage & Storage

Store all products in a cool, dry place away from moisture and sunlight.

Always check the expiry date before use.

Once opened, transfer contents to an airtight container to retain freshness.

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3. Pricing & Orders

Prices, offers, and packaging sizes are subject to change without prior notice.

In case of a pricing or printing error, the company reserves the right to correct it.

Orders are accepted based on stock availability and delivery feasibility.

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4. Delivery

We ensure timely dispatch through reliable partners.

Delivery time may vary depending on location and courier service.

Swaraj Masala is not liable for delays beyond our control (e.g., transport issues, strikes, weather).

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5. Returns & Refunds

Please refer to our separate Refund & Return Policy for detailed conditions.

Claims related to product quality must be reported within 3 days of delivery.

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6. Liability

Our products are meant only for culinary use.

The company is not responsible for misuse, storage negligence, or allergic reactions due to ingredients.

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7. Intellectual Property

All rights related to the brand name, logo, design, and packaging of Swaraj Masala are owned by the company.

Any unauthorized use or imitation is strictly prohibited.

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8. Jurisdiction

All disputes are subject to the jurisdiction of Bihar, India only.